Are you looking for a rewarding career in customer service? Stresert Services Limited, a top HR consulting firm in Nigeria, is recruiting for the position of Customer Service Officer in 2025. This role offers an exciting opportunity to work with leading companies, interact with customers, and develop key professional skills.
We have put together all the necessary information you need to know about the Customer Service Officer Job at Stresert Services Limited, such as job details, requirements, salary expectations, and how to apply for this position.
All you need to know about Stresert Services Limited
Stresert Services Limited focuses on recruitment, training, and workforce management. They also partner with businesses across industries to provide all skilled professionals, making them a trusted name in HR solutions.
As a Customer Service Officer, you may be assigned to one of their client companies, where you’ll play a crucial role in ensuring customer satisfaction and business success.
Customer Service Officer Job Details
Location: Lagos, Nigeria (may vary based on client needs).
Employment Type: Full-time (may include hybrid/remote options).
Customer Service Officer Job at Stresert Services Limited: Key Responsibilities
Here is your role as a Customer Service Officer:
- Responding to customer inquiries via phone, email, or chat.
- Resolving complaints and escalating complex issues when needed.
- Processing orders, returns, and refunds.
- Maintaining customer records in CRM systems.
- Upselling products/services where applicable.
- Meeting performance targets (e.g., response time, satisfaction ratings).
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Requirements & Qualifications
To qualify for this role
- Education: OND/HND/BSc in Business, Communications, or related fields.
- Experience: 1-3 years in customer service (fresh graduates may be considered).
- Experience in call centers, banking, or retail is a plus.
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Skills You Must Have Before Applying For a Customer Service Officer Job at Stresert Services
- Excellent communication (verbal & written).
- Problem-solving & patience in handling complaints.
- Basic CRM & Microsoft Office knowledge.
- Ability to work under pressure.
A budgeted amount that they pay to their workers
- Entry-Level: ₦50,000 – ₦80,000/month
- Experienced (2+ years): ₦80,000 – ₦120,000/month
How to Apply For a Customer Service Officer Job at Stresert Services Limited
Stresert’s website www.stresertservices.com] http://www.stresertservices.com
- Prepare your CV & Cover Letter (highlight customer service skills).
- Submit your application as instructed.
- Prepare for interviews (expect questions on conflict resolution and CRM tools).
Click Here To Apply
Summary
The Customer Service Officer job at Stresert Services Limited in 2025 is a great opportunity for those passionate about customer relations. If you meet the requirements, apply early and prepare thoroughly to stand out.
Good luck with your application